Direct Line to the Kitchen
Questions about your roast or the course? Write to us at info@snakeoilhub.com and our culinary team will get back to you within one business day.
Questions about the masterclass, your enrollment, or the perfect internal temperature? Reach out and we'll help you prepare for a confident holiday table.
85809 Kayla Circle
Windlershire, NH 87622
Monday–Friday, 9am–6pm ET
Saturday, 10am–4pm ET
Support & Help Desk
Questions about your roast or the course? Write to us at info@snakeoilhub.com and our culinary team will get back to you within one business day.
Prefer a conversation? Call 1-678-612-3536 between 9 AM and 6 PM ET, Monday through Friday. We'll help you troubleshoot oven issues or clarify a technique.
Most questions receive a reply within 12 hours. During the holiday season, we extend our support hours and keep response times under 24 hours so you're never stuck before a big meal.
Once you secure your seat, the masterclass is yours forever. Revisit lessons, download recipe cards, and rewatch demonstrations as many times as you like.
If your roast isn't cooking evenly, we'll walk you through checking your oven's accuracy. A simple calibration test can make the difference between a dry roast and a perfect one.
Browse our FAQ section for quick answers on equipment, ingredient substitutions, and lesson formats. If you don't find what you need, our team is one message away.